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Manufacturing plant production management case study
Time:2022-03-24 Clicks:

1. Management training


In the process of production and operation of enterprises, facing increasingly fierce competition from all over the world, almost every enterprise is carrying out its own transformation to improve operation efficiency. Production management training refers to the self-organization of production enterprises or the study and exchange of production managers with rich experience in enterprise management, so that various departments of the production enterprise can reduce production costs, improve production quality, improve production site environment and production safety, and control production processes and plans. Production personnel management, production equipment maintenance and maintenance, etc. Production enterprises hope to learn more domestic and foreign production management experience through training and exchanges with rich production managers. Therefore, production management training has been widely accepted, recognized and valued by production enterprises.


content


1 Training focus


2 training objects


3 training objectives


4 training principles


1 Training focus




Production management training can be divided into:


1. Production planning training


2. Production cost training


3. Production site management training [1]


4. Team leader training


5. Quality control training


6. Equipment management training


7. Safety production training


8. Lean production training


2 training objects




Middle and senior leaders of production enterprises, production supervisors, process engineers, IE engineers, team leaders (inclusive) and above, management and technical personnel, production, logistics, quality, materials and other related department heads and production promotion leaders.


3 training objectives




1. Cultivate the production management concepts of "highest quality, lowest cost, shortest delivery time" and "improvement without end";


2. Familiar with the value-added chain of the production process, and learn to measure and analyze on the spot;


3. Identify the seven major wastes in the enterprise site and master effective methods for site improvement;


4. Learn to analyze the value stream, understand the value-added and non-value-added behaviors, and understand the real value of the enterprise through the process


5. Learn to pull the system and billboard settings to improve production efficiency


6. Learn just-in-time material system and implementation technology


7. Master mixed flow production and balanced production technology, learn to establish continuous flow and supermarket pull system


8. Carry out process improvement, reasonable layout technology of technology and equipment in combination with the actual situation of the enterprise


9. In combination with the actual situation of the enterprise, guide the TPM (full equipment maintenance) management idea, analyze the effectiveness of equipment operation, and improve the level of OEE and QCO


10. Communicate ideas, achieve full lean, and expect to reach a consensus on the current production status of the enterprise and the solution


4 training principles




1. The principle of science and simplicity


2. Principles of safety and effectiveness


3, in line with the principle of cost


4. The principle of standardization




2. The composition of production management capabilities


The basic functions of management are planning, organizing, commanding, coordinating and controlling, so production management capabilities should include planning capabilities, organizational capabilities, command capabilities, coordination capabilities and control capabilities. [1]


The ability to plan


The planning ability of a production manager is reflected in the fact that his planning must meet the following objectives:


1. Articulate the end results to be achieved, the criteria for measuring performance, and a comprehensive plan and schedule so that everyone in the production department knows what to expect from the organization as a whole and for that department.


2. Determine and explain what each department and team of the production department should do, why they should do these things, and when they should do them, so that each activity is coordinated with other related activities, and repetition and omission are avoided as much as possible.


3. Provide a clear policy for all those who make senior management decisions on a day-to-day basis, such as the general manager, to serve as a guide and a coordinated approach.


4. Anticipate in advance what problems will occur and take remedial action before they become too serious, and coordinate all major activities so that personnel, equipment and materials are provided in a timely manner and tasks are completed on time.


5. Develop and maintain the minimum management controls necessary to ensure that the required identified objectives, policies and procedures are achieved.


2. Organizational ability


Production managers should strive to improve the production organization and create a framework that will greatly improve the performance and efficiency of all production managers.


3. Command ability


The production manager should use the organizational system and issue administrative orders when exercising his command ability. Of course, the highest level is silent orders.


1. Use organizational systems. The command behavior of the production manager should be realized through the organizational system. Without the use of the organizational system, the command does not exist. The production manager should not direct the workers directly.


2. Issue an executive order. When giving instructions, attention should be paid to the use of simple instructions, which can be in oral form, and important instructions should be in written form. Whether the order is oral or written, it should be clear who the recipient of the order is, what the goal is, what the requirements are, how long the time limit is, the corresponding scope of responsibility, etc., and there should be feedback or reporting on the implementation of the order. .


3. role model. The exemplary actions of individual production managers often have a great motivating effect on employees, which is the so-called "personal influence".


4. Coordination ability


The coordination ability of a production manager lies in the ability to synchronize and harmonize the activities of all units in an enterprise in order to achieve a common end result.


There are various methods of coordination for production managers, the main ones are:


1. Meeting coordination. The production manager should make it clear that the fundamental purpose of the meeting is to do a good job of coordination, that is, to make the participants of the meeting have a sense of participation, and to enable the participating members to really participate in the discussion, enhance their sense of responsibility, and the effect of coordination can be good.


2. On-site coordination. Bring the relevant personnel to the scene of the problem, ask the supervisor to explain the cause of the problem and the solution, and also allow other departments to put forward requirements, so as to achieve a unified understanding and achieve good results. This approach can be adopted for issues that have been "wrangling" for too long and the masses have a lot of opinions.


3. Structural coordination. To deal with the problems in the "joint" between departments and between units, as well as problems caused by unclear division of labor and unclear responsibilities, measures should be taken to coordinate the structure. The problem of "joint" is generally There are two situations: one is the problem of "three noes", that is, all relevant departments have responsibilities, but none of them are fully responsible, and it requires the joint efforts of relevant departments to complete, which is called "collaborative" problem. There is also a "transitive" problem, which needs to coordinate the business connection between the upper and lower processes and the management business process, which may be solved by assigning the problem to the most closely related department. , and should increase its responsibilities.


Five, control ability


The control ability of the production manager is reflected in the use of some basic control methods to make management decisions, namely:


1. Change perspective. Clarify the overall goals and end results of the organization that can be expressed in one number, and the main factors, in order of importance, that contribute to the desired aggregate end results and determinants.


2. Determine the ratio. Percentages or quotas represent all important factors by which an organization's performance can be measured. Quotas, etc. can be expressed in units of amounts, hours, and productivity, and apply to various products, services, or other elements of a task.


3. Establish standards. Through research, analysis, and experimentation, various criteria for "satisfactory" in terms of "hazardous state" or other terms are established. In industries with general information for each company, control data can be expressed as "low", "medium", and "high".


4. Development Statistics. Good at using the important control method of chart data. These controls reveal past and present achievements of the organization by comparison with forecasts, and predict the goals to be achieved.


5. Strengthen forecasts. Determine how various basic controls should be applied to all periodic reports, preparation of budgets and business forecasts, coordination, authorization and management of activities of various departments, evaluation of managers' performance, and taking necessary improvement measures.


6. Inspection results. Familiar with charts of accounts, accounting records and reports in order to reflect results with established basic controls and related reports.


2 Analysis of production management capabilities




The productive function of a firm includes all activities that transform inputs into products or services. In most industries, most of the cost of production and operation of an enterprise occurs in the production process. Therefore, the level of production management ability will determine the success or failure of the company's strategy. The primary task of production management is to develop and manage an effective production system. American management scholar Roger Schroeder believes that production management mainly includes five functions or decision areas: production process, production capacity, inventory, labor and quality. Therefore, the analysis of production management capabilities should also be carried out from these five aspects.


1. Production process analysis


Production process analysis mainly involves the design of the entire production system. The specific analysis contents include technology selection, facility selection, process flow analysis, facility layout, production line balance, production control and transportation analysis.


2. Production capacity analysis


Production capacity analysis mainly involves determining the optimal production capacity of a business. The specific analysis contents include production forecast, facility and equipment planning, production planning, production capacity planning and queuing analysis.


3. Inventory Analysis


Inventory analysis mainly analyzes the inventory management of raw materials, work in process and finished products. Specifically, it includes the type, time, quantity and material handling of the order.


4. Workforce Analysis


Workforce analysis mainly analyzes the management of skilled and unskilled workers and managers. The specific analysis contents include job design, performance measurement, enriching work content, work standards and incentive methods.


5. quality analysis


Quality analysis mainly analyzes quality control, quality inspection, quality assurance and cost control.




3. Production management performance




1 Content




The function of the production department is to take effective methods and measures according to the business objectives and business plans of the enterprise, starting from the market demand for product variety and quality, quantity, cost, delivery time, etc. Plan, organize, direct, coordinate and control to produce products that meet market demands. Accordingly, production management performance is mainly divided into the following six main aspects:


1) Efficiency




Efficiency refers to achieving maximum output for a given resource. It can also be understood as whether the tools and methods used relative to the purpose of the operation are the most suitable and fully utilized. Efficiency increases, per capita output per unit time will increase, and production costs will decrease.


2) Quality




Quality is to decompose the customer's requirements, convert them into specific design data, form the expected target value, and finally produce products with low cost, stable performance, reliable quality, high quality and low price. Product quality is the foundation of enterprise survival. For production supervisors, the effect of quality management and control is one of the important indicators to evaluate their production management performance. The so-called quality management means that in order to fully meet customer requirements, the enterprise gathers all kinds of management methods such as wisdom and experience, utilizes all organizational systems, implements all management and improves all, so as to achieve good quality, short delivery time, low cost, and high-quality service. to meet customer requirements.


3) Cost




Costs are various expenses incurred in the production of products. The quality of enterprise benefits depends to a large extent on the relative cost. If the profit space occupied by the cost is large, then the net profit of the corresponding enterprise will be relatively reduced. Therefore, the production supervisor must take cost performance management as one of the main contents of his work when carrying out performance management.


4) Delivery time




Lead time refers to the timely delivery of the required quantity of a product or service. In the market competition, on-time delivery is very important. On time is when users need the time, and according to the quantity required by users, to provide the required products and services. Even if an enterprise has advanced technology and advanced testing methods, it can ensure the quality of the products produced, and the products produced are low in cost and cheap. However, without a good delivery time management system, the delivery cannot be delivered according to the customer's specified delivery time, which directly affects the customer's business activities, and the customer will not buy its products. Therefore, the quality of the delivery time management is the key to directly affecting the customer's business activities. If you can't strictly adhere to the delivery date, you will lose the right to survive, which is more important than quality and cost.


5) Safety




Production safety management is a series of activities to plan, organize, command, coordinate and control to protect the safety and health of employees, protect property from losses, work safely, and improve economic benefits. Safety production is very important for any enterprise. Once a work accident occurs, it will not only affect product quality, production efficiency, and delivery time, but also bring great losses to employees, enterprises, and even the country. Great loss.


6) Employee morale




Employee morale is mainly reflected in three aspects: turnover rate, attendance rate, and job satisfaction. High morale is a manifestation of corporate vitality and an inexhaustible precious resource. Only by continuously improving the morale of employees can we give full play to the enthusiasm and creativity of people, let employees play their greatest potential, so as to make the greatest possible contribution to the development of the company, so that the company can develop as quickly as possible.


Therefore, in order to evaluate the performance of production management, we should conduct a comprehensive evaluation from the above six aspects.


2 Performance improvement




For many enterprises, production management performance is a weak link, especially domestic private enterprises, which attach importance to R&D and sales, but not production, and production management performance is a link that urgently needs to be improved as soon as possible. In order to improve the performance of production management, it is necessary to start from multiple aspects, so as to improve the performance of production management as soon as possible.

How to improve production management performance? Everyone has their own different theories and programs, but no matter what theories and programs are, they are all aimed at improving the performance of production management. I personally think that the specific measures to improve the performance of production management mainly start from the three aspects of "law", "reason" and "feeling". Convince people and rule people by law, and achieve the following goals: establish a complete management system, so that the management of the production department gradually moves from the rule of man to the rule of law, from the rule of law to the coexistence of the rule of law and the rule of culture; change the ideological concept of employees, so that employees can be from their hearts. Recognize and understand the company's culture and development strategy; enrich employees' knowledge, improve their skills, change their attitudes, and improve their execution; combine and unify personal development goals with those of the production department and the company; Improve employees' professional ethics and self-management ability; improve employees' enthusiasm, provide employees with a stage where they can exert their abilities beyond the level, so that employees can exert their abilities beyond the level, and make the greatest contribution to the development of the production department and the company. Contribution; ultimately, the production management performance of the production department can be improved to the greatest extent in the shortest time.


First of all, "law" refers to the internal rules and regulations of the enterprise, mainly including incentive mechanism, supervision mechanism, innovation mechanism, employment mechanism, etc. Through the construction of law, a set of complete management system will be established, so that the management of enterprises will gradually move from the rule of man to the rule of law. For Chinese enterprises, the construction of the rule of law is even more important, because under the influence of thousands of years of Chinese culture, the Chinese do not pay attention to the rule of law, but to the rule of man. Constantly establish and improve a series of rules and regulations and behavioral norms to standardize, restrain and unify people's thoughts, concepts and behaviors. Institutionalize and standardize as many things as possible so that all employees know what to do? How to do? What are not allowed to do? The most important thing in the construction of "law" is the implementation, that is, to strictly enforce the order, prohibition must be prohibited, law must be followed, violation of the law must be punished, law enforcement must be strictly enforced, and action must be performed. Many domestic enterprises have also established many systems, but many changes have taken place in the implementation, and the actual implementation effect is very poor, such as insufficient enforcement, lax enforcement, and failure to achieve fairness and justice.


Second, the construction of "li" mainly refers to the training and education of employees. The real value of training lies in the promotion and development of employees, leaders at all levels, and the entire enterprise and team. At the same time, the training also deepens understanding and communication among team members. Through training and education, continuously enrich the knowledge of employees, continuously improve their skills, quality and professional ethics, so that employees can understand the truth, distinguish right from wrong, improve their motivation and enthusiasm, and enable employees to have lofty ideals and correct values. , educate employees to have a good working attitude and improve their self-management ability. In modern society, more and more enterprises attach importance to training, and enterprises must change people's behavior through training to adapt to the rapid development of enterprises and the needs of market competition. The ability to change human behavior will be a key factor in business success.


Third, the construction of "emotion" mainly refers to the construction of corporate culture. Through the construction of corporate culture, the management of enterprises will gradually move from the rule of law to the coexistence of the rule of law and the rule of culture. Corporate culture, also known as company culture, is most commonly defined as a human-oriented management theory with corporate management philosophy and corporate spirit as the core, which condenses employees' sense of belonging, enthusiasm and creativity. To shape corporate culture, an enterprise must summarize and extract its own core value concept, clarify the soul of the company, and finally use it to guide the company what to do, how to do it, and how to guide employees how to do and think, so that the soul can be "silent". Command, send out the call of the soul, and play an invisible guiding role. By strengthening the construction of corporate culture, cultivating employees' deep feelings for the company, cultivating employees' sense of identity and loyalty to the company, and improving employees' cohesion, combat effectiveness, and creativity, the company's employees can truly achieve unity and cooperation, so as to make production Department management performance to achieve maximum improvement in the shortest time. Corporate culture not only affects the way people communicate with each other, but also affects people's way of thinking and behavior in their daily specific work, affects all aspects of employees' lives, and affects the operation of enterprises. In the implementation process of corporate culture, we must try our best to make it see the effect, and use our own actions to prove the correctness and value of the culture. You can use words to create profits and lead a culture, but you use your actions to make it work. At the same time, once a decision has been made, go all out to implement it.


3 performance aspects




In the five aspects of performance appraisal, production management is the result and behavior of continuously improving production efficiency, improving product quality, improving employee morale, reducing costs, and ensuring delivery and safe production. The function of the production department is to take effective methods and measures according to the business objectives and business plans of the enterprise, starting from the market demand for product variety, quality, quantity, cost, delivery time, etc. Resources are planned, organized, directed, coordinated and controlled to produce products that meet market demands. Accordingly, production management performance is mainly divided into the following six main aspects:


1) Efficiency (P: Productivity)


Efficiency refers to achieving maximum output for a given resource. It can also be understood as whether the tools and methods used relative to the purpose of the operation are the most suitable and fully utilized. The efficiency is improved, the per capita output per unit time will increase, and the production cost will be reduced.


2) Cost (C: Cost)


Costs are the various expenses incurred in the production of products. The quality of enterprise benefits depends to a large extent on the relative cost. If the profit space occupied by the cost is large, then the net profit of the corresponding enterprise will be relatively reduced. Therefore, the production supervisor must take cost performance management as one of the main contents of his work when carrying out performance management.


3) Quality (Q: Quality)


Quality is to decompose the customer's requirements, convert them into specific design data, form the expected target value, and finally produce products with low cost, stable performance, reliable quality, and high quality and low price. Product quality is the foundation of an enterprise's survival. For production supervisors, the effect of quality management and control is one of the important indicators to evaluate their production management performance. The so-called quality management means that in order to fully meet the requirements of customers, the company gathers all the wisdom and experience of all management methods, utilizes all organizational systems, and implements all management and improvement, so as to achieve good quality, short delivery time, low cost, and high quality. services to meet customer requirements.


4) Delivery date (D: Delivery)


Lead time refers to the timely delivery of the required quantity of a product or service. In market competition, on-time delivery is very important. On time is to provide the required products and services at the time required by the user and in the quantity required by the user. Even if an enterprise has advanced technology and advanced testing methods, it can ensure the quality of the products produced, and the products produced are low in cost and cheap. However, there is no good delivery management system, and the delivery cannot be delivered according to the delivery date specified by the customer, which directly affects the customer's business activities, and the customer will not buy your products. Therefore, the quality of delivery time management is the key that directly affects the customer's business activities. If you cannot strictly adhere to the delivery time, you will lose the right to survive, which is more important than quality and cost.


5) Safety (S: Safety)


Safety production management is a series of activities of planning, organizing, commanding, coordinating and controlling to protect the safety and health of employees, protect property from loss, carry out production safely, and improve economic benefits. Safety production is very important for any enterprise, because once a work accident occurs, it will not only affect product quality, production efficiency, delivery time, but also bring great losses to employees, enterprises, and even the country. also incur huge losses.